Thank you for shopping at wisechoicemerchandise.com.
At WISECHOICE MERCHANDISE LLC, we want you to be satisfied with your purchase. If you are not completely satisfied, please review our return and refund policy below.
Return Eligibility
You may request a return within 30 days from the date your order is delivered.
To be eligible for a return, the item must:
Be unused and in its original condition.
Be returned in its original packaging.
Include all accessories, manuals, and original components.
Be accompanied by proof of purchase or order number.
Non-Returnable Items
The following items are not eligible for return:
Products that have been used.
Products that are damaged due to misuse or improper handling by the customer.
Products that are not in their original condition.
Products that are missing parts or accessories not caused by our error.
Products that affect secondary resale due to use or damage.
Return Shipping Costs
If the return is due to a defective, damaged, or incorrect item received, WISECHOICE MERCHANDISE LLC will be responsible for the return shipping cost.
If the return is requested for personal reasons, including but not limited to ordering the wrong item, no longer wanting the product, or other non-quality-related reasons, the customer is responsible for the return shipping cost.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If your refund is approved, the refund will be issued to your original payment method within 3-5 business days after we receive the returned item.
Please note that your bank or payment provider may require additional processing time before the refund appears in your account.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible after delivery.
Please include:
Your order number.
A description of the issue.
Clear photos showing the product and packaging.
We will review your request and provide an appropriate resolution.
Return Instructions
Before returning any item, please contact us for return authorization.
Returns sent without prior authorization may not be accepted.
Contact Us
If you have any questions regarding returns or refunds, please contact us.
Company Name
WISECHOICE MERCHANDISE LLC
Website
wisechoicemerchandise.com
Phone
7746476164
Address
8935 GREENE AVE S
COTTAGE GROVE, MN 55016-2766