Thank you for shopping at wisechoicemerchandise.com.
This Shipping Policy explains how orders are processed and shipped by WISECHOICE MERCHANDISE LLC.
Order Processing
Orders are processed within 1 Business Day after payment has been successfully received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
If there is any unexpected delay in processing your order, we will contact you using the email address provided with your order.
Domestic Shipping (United States)
We currently ship throughout the United States.
Estimated delivery time after your order has been processed:
3 Business Days
Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
International Shipping
International shipping is available to selected countries and regions.
International delivery times vary depending on the destination country, customs clearance procedures, local postal services, and other factors beyond our control.
Customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product price or shipping cost unless otherwise stated.
International shipments may experience delays due to customs inspections or other international shipping factors.
Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
WISECHOICE MERCHANDISE LLC is not responsible for shipping delays, lost packages, or delivery failures resulting from incorrect or incomplete shipping information provided by the customer.
Order Tracking
Once your order has been shipped, tracking information will be provided by email when available.
Tracking information may require time to become active after the carrier receives the package.
Failed Delivery
If a shipment is returned because of an incorrect shipping address, refusal of delivery, failure to claim the package, or any other customer-related reason, the customer may be responsible for any additional shipping charges required to resend the package.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us as soon as possible.
Please provide:
Your order number.
A description of the issue.
Photos of the package and product if applicable.
We will work with the shipping carrier to investigate the issue and provide an appropriate solution.
Shipping Delays
Although we strive to deliver all orders within the estimated delivery time, delays may occur due to circumstances beyond our reasonable control, including but not limited to:
Severe weather
Natural disasters
Customs inspections
Carrier operational delays
Public holidays
Other unforeseen events
We appreciate your patience and understanding.
Returns and Refunds
Customers may request a return within 30 days after delivery, subject to the conditions described in our Return & Refund Policy.
For quality-related issues, WISECHOICE MERCHANDISE LLC will be responsible for the return shipping cost.
For non-quality-related returns, the customer is responsible for the return shipping cost.
After we receive and inspect the returned item, approved refunds will be issued to the original payment method within 3-5 Business Days.
Contact Us
If you have any questions regarding shipping, please contact us.
Company Name
WISECHOICE MERCHANDISE LLC
Website
wisechoicemerchandise.com
Phone
7746476164
Address
8935 GREENE AVE S
COTTAGE GROVE, MN 55016-2766