- What products do you sell?
We specialize in home organization products, including:
Storage Box
Drawer Organizer
Closet Organizer
- How long does it take to process my order?
Orders are processed within 1 Business Day after payment has been successfully received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
- How long does shipping take?
Domestic Shipping (United States)
Estimated delivery time:
3 Business Days
International Shipping
Delivery times vary depending on the destination country, customs clearance, and local shipping carriers.
- Do you offer international shipping?
Yes.
We offer international shipping to selected countries and regions.
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by their destination country.
- How can I track my order?
Once your order has been shipped, a shipping confirmation email with tracking information will be sent when available.
Tracking information may require some time to become active.
- Can I return my order?
Yes.
You may request a return within 30 days after your order has been delivered.
Returned items must be unused, in their original condition, and include all original packaging and accessories.
- Which items cannot be returned?
Returns will not be accepted for:
Used products.
Products damaged due to customer misuse.
Products not in their original condition.
Products missing original accessories or components.
Products that affect secondary resale due to use or damage.
- Who pays for return shipping?
If the return is due to a defective, damaged, or incorrect product, WISECHOICE MERCHANDISE LLC will be responsible for the return shipping cost.
If the return is requested for non-quality-related reasons, the customer is responsible for the return shipping cost.
- When will I receive my refund?
After we receive and inspect your returned item, approved refunds will be issued to the original payment method within 3-5 Business Days.
Please note that your bank or payment provider may require additional processing time before the refund appears in your account.
- Can I cancel my order?
If your order has not yet been shipped, please contact us as soon as possible.
Once an order has been shipped, it cannot be cancelled. You may request a return after delivery in accordance with our Return & Refund Policy.
- Is my personal information secure?
Yes.
We use appropriate security measures to protect your personal information.
Personal information related to completed orders is retained for 7 years after the order has been completed to comply with applicable legal and record-keeping requirements.
- Do you sell my personal information?
No.
WISECHOICE MERCHANDISE LLC does not sell personal information.
California residents may exercise their privacy rights, including submitting a “Do Not Sell My Personal Information” request, by contacting us at:
- Are all products always available?
Product availability depends on inventory.
As stated in our Terms & Conditions, products sold on wisechoicemerchandise.com are offered as part of a one-time sale.
Some products may be discontinued after they are sold out and may not be restocked.
- How can I contact customer service?
Company Name
WISECHOICE MERCHANDISE LLC
Website
wisechoicemerchandise.com
Phone
7746476164
Address
8935 GREENE AVE S
COTTAGE GROVE, MN 55016-2766